One of my childhood heroes was professional golfer Jack Nicklaus who is arguably the greatest golfer to play the game with 18 major championship wins. What has always impressed me about Jack is how he practiced. He would never hit a ball half heartedly or without full concentration. He hit every shot at the range as if he were playing in a tournament. This is what I teach at JH Bertrand. When we are doing R&D work, whatever we are producing should be done as if a customer is going to see it. If we are working out a new SOP, we should do it as if the customer is standing over us. The most successful people (and companies) think this way. This is how champions think! Jeff Bertrand
The “cold vortex” is hitting our area today. It’s -2 right now with some white-outs, yet more than half our team is in. (Some couldn’t come because of driving bans in their area) I am proud to say that our hearty staff always does what it takes to keep things going for our customers! I am lucky to have such a dedicated group!! Jeff Bertrand
We get nice remarks like this all the time because we put heart and soul into making our customers happy. We truly have a passion for what we do. We wish everybody a Merry Christmas and Happy New Year!
(We removed the name for competitive reasons.)
Merry Christmas and Happy New Year to our employees, customers, suppliers, and equipment vendors. Without you, we wouldn’t get too far. We feel truly blessed to have you as part of the JH Bertrand family.
To be frank (as you know we are), 2013 was a rather uneven year. With a few long time customers being purchased at the start of the year and a general trend toward smaller orders, our sales lagged for most of 2013. However, we worked very hard on new opportunities (in addition to offering some new products), and in the last quarter, we have seen a series of substantial opportunities that will bring us back to solid growth in 2014. In addition, our foreign sales awakened! Europe was a bright spot early on with a 32% increase in business over previous years. I am sure that a 30%-37% exchange rate to the US dollar had a little something to do with that!! I look forward to seeing some of these new customers in Europe next year.
We wish everyone a prosperous and happy 2014. Jeff Bertrand
Marina Donhauser, daugher of our Executive Project Manager Beth Donhauser, raised $300 (of the $1,300 total raised) from the Clarence High School Chapter of Sadd which will be donated to the Leukemia and Lymphoma Society. Great effort Marina! You might have a future in fund raising!!
A few brave souls came into work with Halloween costumes today…Dennis Nitecki, Head Press Operator and “Pirate” , Kim Nitecki, QA Specialist and “Robin”, and Jeff Bertrand, CEO and “82nd Airborne soldier”. We wish everyone a fun and safe Halloween. After seeing some of his “crazy” colleagues dress up, Keith Schwertfeger, Director of Business Development, showed up a short time later in his old fire figher uniform.
JH Bertrand has used Global Vision’s Scan TVS system for many years. We are pleased to announce that we are upgrading to the Latest TVS system which includes new software and hardware. “We’ve had great luck with Global Vision”, Jeff Bertrand noted. Because of the nature of healthcare printing, we compare all customer art to the finished printed piece. Often, this means that there are very thick booklets involved which take time to scan and review. GV’s new system is going to make this faster and easier for us. “We’re really excited because this is one piece of equipment that gets heavily used in our facility. We really do get our money’s worth here”, says Jeff Bertrand.
We’re exhibiting again at Contract Pharma on September 19th. We hope you have a chance to come in and say hello. Doors open at 10 am at the Hyatt Regency and close down at 4 pm. Last year, we had a lot of people stop by which was wonderful. It was a great show. If you are anywhere around New Brunswick at that time, please stop by. Our booth # is 96.
The Hyatt Regency is located on 2 Albany Street in New Brunswick. About 3 miles off the New Jersey Turnpike.